Privacy Policy

We, this site are committed to protecting and respecting your privacy. We use the information you share with us to make our services and your experience continually better. This policy (together with our Terms & Conditions and any other document referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By visiting this site ("our site") you are accepting and consenting to the practices described in this policy.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you: Information you give us. You may give us information about you by filling in forms on our site or on our social media pages or profiles, or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site and may include your name, address, e-mail address and phone number. Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information: technical information, e.g. about your browser or the device you use to access the site and the Internet Protocol (IP) address used to connect your computer to the internet.; information about your visit, e.g. which website you clicked through to reach ours, lengths of visits to pages , products you viewed or searched for, page interaction information (such as scrolling, clicks, and mouse-overs).

USES MADE OF THE INFORMATION

We use information held about you in the following ways: Information you give to us. We will use this information to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us; to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about; to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we may contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. Information we collect about you. We will use this information: to administer, operate and improve our site and ensure it is presented in the most effective manner; as part of our efforts to keep our site safe and secure; to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them. Information we receive from other sources. We may combine this information with information you give to us and information we collect about you and use it for the purposes set out above.

DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of our group, including our US subsidiary this site and you should only give us your information if you consent to this. If this site or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. If we are under a duty to disclose or share your personal data in order to comply with any legal, or in order to enforce or apply our Terms & Conditions . This includes exchanging information with other companies and organisations for the purposes of fraud protection.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. You can also exercise the right at any time by emailing Enquiries though our contact us form. Our site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that those websites should have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

PRODUCT REVIEWS & CUSTOMER SERVICE REVIEW PLATFORM

We reserve the right to send a number of transactional emails once an order has been placed online. We will send an order confirmation, status updates and dispatch emails. Our logisitcs partner will also send a combination of SMS/email correspondence to advise on status of your delivery.

ACCESS TO INFORMATION AND WITHDRAWING CONSENT

The Act gives you the right to access information held about you. You may request from us a copy of personal data we hold on you.

You may at any time withdraw your consent with future effect and without affecting the lawfulness of processing of your Personal Data based on the consent you provided before you withdrew it, and exercise other controls regarding website and online data collection, interest-based advertising, your communication settings, and app preferences. Depending on the Service, collection and use of Personal Data may be required for the Services to work.

DATA RETENTION

We will retain your Personal Data for as long as you maintain an account or as otherwise necessary to provide you the Services. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Where we no longer need to process your Personal Data for the purposes set out in this Privacy Policy, we will delete your Personal Data from our systems.

Where permissible, we will also delete your Personal Data upon your request. If you would like us to delete your data, please email Enquiries though our Contact Us form with your name and e-mail address and also provide exact instructions to "Delete your personal data and/or any data we store relating to you"

If you have questions about our data retention practices, please contact us through our main website e-mail enquiries from our Contact Us page.

SECURITY

We implement appropriate technical and organizational safeguards to protect against unauthorized or unlawful processing of Personal Data and against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Data.

Links to Other Websites. Please note that this Privacy Policy does not apply to the practices of companies that we do not own or control or to people that we do not employ or manage. Our Services may provide a link or otherwise provide access to Third Party Sites. We provide these links merely for your convenience. We have no control over, do not review, and are not responsible for Third Party Sites, their content, or any goods or services available through the Third Party Sites. Our Privacy Policy does not apply to Third Party Sites, and any data you provide to Third Party Sites, you provide at your own risk. We encourage you to review the privacy policies of any Third Party Sites with that you interact with.

CHILDREN

We do not knowingly collect Personal Data online from children under 13 (note that the minimum age may vary based on country/region, and on local law). If you become aware that a child has provided us with Personal Data without parental consent, please e-mail Enquiries through our Contact Us Page. If we become aware that a child under 13 has provided us with Personal Data without parental consent, we will take steps to remove the data and cancel the child's account.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

CONTACT

We welcome questions, comments and requests regarding this privacy policy.